BenPaddon.co.uk

Here is the email I received some moments ago:

Hello Ben,

Thank you for writing Xbox Customer Support.

I am sorry to hear that you are not satisfied with our customer support. I understand that you would like to change your account from a United Kingdom account to a United States account.

I am sorry, but this is not possible. You cannot change the country in which you want to be billed. After you have selected the country when you created the account, that field is locked and cannot be changed. If you want to be billed in another currency, you need to cancel your account and then create a new account by entering the appropriate country.

I deeply apologize for the inconvenience. Thank you for understanding.

I am, of course, livid - I have no qualms now with playing the discrimination card.